Patient Care Support System

In order to streamline Patient Care support requests and better serve you, Beltone utilize a support ticket system. Every Patient Care support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Beltone email address is required to submit a ticket.

Knowledgebase

Beltone Hearing Aid Center Patient Care/Help Desk Portal > Beltone Patient Care/Help Desk Portal > Knowledgebase

Keyboard Issues

Solution

Keyboard Issues

With most keyboard issues there are a few things to check for.

1. If keyboard is wireless, please check to see if keyboard needs new batteries.

2. The wireless keyboard is connected to the computer with a USB like the picture ->

3. Please ensure that the USB Connector is securely in the USB port located on the computer tower.

4. If you have a wired keyboard, please ensure that the connection between the keyboard and the computer tower are secure.

5. If none of the steps fix the issue please create a ticket in the Support portal and our Support Team will handle the issue.

Attachments:
Keyboard-Issues.pdf

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Article details

Article ID:	5
Category:	Knowledgebase
Date added:	2016-10-04 12:27:55
Views:	179
Rating (Votes):	(0)

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