Patient Care Support System


In order to streamline Patient Care support requests and better serve you, Beltone utilize a support ticket system. Every Patient Care support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid Beltone email address is required to submit a ticket.


Knowledgebase
Beltone Hearing Aid Center Patient Care/Help Desk Portal > Beltone Patient Care/Help Desk Portal > Knowledgebase

Search help:


» Articles in this category:

 
Battery Order Form Article rated 1.0/5.0
Use the attached form for Battery Orders.
Diagram For Internet Installation Article not rated yet
Please refer to the PDF attached
RingCentral Phones - How to Transfer calls Article not rated yet
When you transfer a call to another person, you have the option to talk to the person before the transfer completes. If your phone supports a blind transfer, you can automatically transfer a call with...
Internet Issues Article not rated yet
INTERNET ISSUES  1.  Please restart your computer.  2. If restarting your computer does not fix the issue please refer to step 3. 3. Locate the modem (Modem will either have a cable cord or a telephon...
Keyboard Issues Article not rated yet
Keyboard Issues  With most keyboard issues there are a few things to check for.   1. If keyboard is wireless, please check to see if keyboard needs new batteries. 2. The wireless keyboard is connected...
Monitor Issues Article not rated yet
Monitor Issues  1. Please check to see if all cables, cords, or wires are securely connected into the monitor and computer. 2. If step 1 doesn’t work, please unplug the VGA cable from the monitor and ...
Mouse issue Article rated 5.0/5.0
Monitor Issues  1. Please check to see if all cables, cords, or wires are securely connected into the monitor and computer. 2. If step 1 doesn’t work, please unplug the VGA cable from the monitor and ...
Connecting your Grandstream to the Switch Article not rated yet
Please refer to attachment below
Power Recycling PolyCom Phones Article not rated yet
      Power Recycling PolyCom Phones   1. Locate "Power Injector"   2. On the bottom of the Power Injector, you will see two ports that look like Ethernet ports. One will be labeled as "Data" and the ...
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Keyboard Issues 2016-10-04 12:27:55
 Internet Issues 2016-10-04 12:09:54
 Diagram For Internet Installation 2016-10-04 12:04:59
 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies